INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is your cancellation policy?

Most excursions offer free cancellation up to 24–48 hours before the start time (check the specific tour page for exact details). Cancellations within the deadline are usually fully refunded. Weather-related cancellations (e.g., rough seas) are rescheduled or refunded at no extra cost.

Is my booking secure?

Yes! We use encrypted payments and trusted gateways. Your personal information is protected, and we never share it without consent.

What payment methods do you accept?

We accept major credit/debit cards (Visa, Mastercard), and in some cases PayPal or bank transfer. All transactions are in USD or MVR (local currency).

Do prices include taxes and fees?

Yes, displayed prices include all applicable taxes, service charges, and fees—no hidden surprises at checkout.

Can I modify or cancel my booking after confirmation?

Yes, contact us via chat, email (info@excursionmaldives.com), or WhatsApp as soon as possible. Modifications are subject to availability.